E-commerce Websites

We build and improve e-commerce websites for businesses that want to sell products online, manage orders more easily, and create a better shopping experience for their customers.

Whether you need a new online store, a WooCommerce website, or a rebuild of an existing e-commerce site, Total Website Management can help you create a site that is easier to use, easier to manage, and ready to grow with your business.

A better e-commerce website starts with structure

A good e-commerce website should do more than display products. It should help people find what they are looking for, understand your offer, feel confident about ordering, and complete their purchase without confusion or frustration.

If your current online store feels disorganised, hard to update, or difficult for customers to use, a clearer structure and better design can make a noticeable difference to both your customers and your team.

Who this service is for

This service is a good fit for:

Businesses wanting to start selling products or services online
Retail stores that need an online store to complement their physical shop
Wholesale and trade businesses that need business-to-business ordering options
Businesses with an older e-commerce website that needs rebuilding or improving
Businesses that want a WooCommerce website that is easier to manage and expand over time

What kinds of e-commerce websites we build

Depending on your business, your e-commerce website might include one or more of the following:

Retail / B2C online stores
Wholesale / B2B e-commerce websites
Combined retail and wholesale websites with different pricing, account access, or ordering options
Membership or subscription-based e-commerce websites
Digital product or download-based websites
E-commerce sites that support booking add-ons, gift vouchers, or event tickets

What can be included

Your e-commerce project can be tailored to what you need now, while leaving room for future growth. This can include:

Planning your product categories and navigation structure
Product setup, including images, descriptions, variations and attributes
Payment gateway integration, such as Stripe, PayPal, Square and other options
Shipping setup, delivery options, and click-and-collect where suitable
Product variations such as size, colour, weight or flavour
Stock and inventory management
Secure checkout and customer account options
Coupons, discounts and promotional codes
Gift cards or gift voucher options
Wishlist or favourites functionality where appropriate
Integration with accounting tools such as Xero or MYOB where possible
Email marketing integrations such as Mailchimp or MailerLite
Basic analytics and reporting setup
Training and support so you can manage products and orders with confidence

Why WooCommerce works well for many businesses

WooCommerce is a flexible e-commerce platform built for WordPress and is a strong option for many small to medium businesses. It allows you to manage your products, content, orders, and customers in one place, while still being able to customise and extend the site as your needs change.

With WooCommerce, you can start with what you need now and add features later, whether that is new payment options, more complex shipping rules, wholesale pricing, memberships, or marketing integrations.

This service can include:

How we work

We start by understanding your products, your customers, and how you currently handle orders. From there, we work with you to shape a clearer structure, plan the key pages and flows, and design an e-commerce website that supports both your customers and your internal processes.

We can also work with you to improve an existing e-commerce website, starting with the areas that are causing the most friction, such as product organisation, checkout, account management, or order handling.

What a better e-commerce website can help you do

Present your products and services more clearly
Make it easier for customers to browse, search and filter products
Improve the checkout experience
Reduce confusion and support requests
Support special pricing or ordering for wholesale customers
Create a stronger foundation for marketing, promotions and search visibility
Make product and content updates easier for your team
Support better reporting and decision-making around sales and stock

Built with long-term improvement in mind

A good e-commerce website should be able to evolve as your business grows. That can mean adding more products, new categories, wholesale options, improved search, better reporting, or stronger automation over time.

That is why we focus on structure, usability, and a practical configuration that makes it easier to keep your e-commerce website up to date and to continue improving it, step by step.

Need help with a new or existing e-commerce website?

If you are planning a new online store, looking to move to WooCommerce, or need to rebuild an existing e-commerce website, we can help you work out the next step and create a site that better supports your customers and your business.

Frequently asked questions

Can you help if I already have an e-commerce website?

Yes. If you already have an e-commerce website, we can review what is working and what is not, and either improve the existing site or plan a rebuild that better supports your current and future needs.

Do you only work with WooCommerce?

WooCommerce is our main focus because it offers flexibility, control and strong integration with WordPress. If you are already using WooCommerce, we can build on what you have. If you are using a different platform, we can discuss whether staying where you are or moving to WooCommerce is the better next step.

Can you support both retail and wholesale customers on the same website?

Yes, your e-commerce website can be set up to support both retail and wholesale customers, with different pricing, account types or ordering options, depending on what your business needs.

Can I start small and add more features later?

Yes. Many businesses start with a simpler e-commerce setup and add features later, such as more payment options, advanced shipping rules, memberships, or marketing integrations. The aim is to create a solid starting point that can grow with your business.

Will I be able to manage products and orders myself?

Yes. Part of the project can include training and support so you feel comfortable managing products, categories, orders and basic content updates yourself.